English
$4 USD buys translation of one accepted SRT/VTT file into one language, plus a caption-by-caption QA report. Payment uses Stripe Checkout. Processing starts only after our server verifies Stripe's signed payment confirmation. Returning from Checkout does not confirm payment. Mock demo is free and returns original text marked [mock].
We retain cue IDs and timestamp lines. QA flags selected structural, number, glossary and readability issues. We do not guarantee meaning, accuracy, professional suitability, or detection of all errors. We do not transcribe video or correct existing synchronization. Review the translation before use.
You must have permission to submit the file. Translation sends subtitle text and glossary to Anthropic; payment details go to Stripe. Our source files, translations, glossaries and cached text are deleted within 24 hours of upload while the service operates; expired downloads are blocked even between cleanup runs. Minimal payment and spending records are retained separately. External providers have their own retention policies.
If a paid translation fails, a budget stop prevents delivery, or payment arrives too late to process the file, we flag the order for review or refund. The administrator can retry a recoverable delivery or issue a full $4 refund to the original Stripe payment. Refunds are initiated manually; bank processing time varies. Contact the support address shown on the home page with your order ID. Never publish your access token or subtitle text. These terms do not limit mandatory consumer rights.